These Terms & Conditions describe the text messaging program offered by Lucas Orthodontic Group.
Lucas Orthodontic Group Patient Messaging
Lucas Orthodontic Group sends text messages to patients and authorized guardians who opt in. Messages include appointment confirmations, reminders, and rescheduling notices; replies and follow-up conversations with our team about your questions, treatment, and office logistics; and account notices such as balance reminders, payment confirmations, and payment plan updates.
Marketing Messages
If you separately opt in to marketing messages, Lucas Orthodontic Group may also send occasional promotional texts, such as special offers, events, and practice news. Marketing consent is optional and is not a condition of receiving care or any purchase.
Message Frequency and Rates
Message frequency may vary. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
How to Opt Out
Text STOP at any time to unsubscribe. Just text “STOP” to the number you receive messages from. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help and Support
Text HELP for help. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@lucasorthodonticgroup.com.
Carrier Liability
Carriers are not liable for any delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, share, or rent mobile information to third parties or affiliates for marketing. If you have any questions regarding privacy, please read our Privacy Policy.